Last updated: 16 October 2026
This notice explains how Chelmsford Floor Screeding Ltd (“we”, “us”) collects and uses personal information when you use this website, ask for a quote, leave a review or work with us. We are the controller of this information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Chelmsford Floor Screeding Ltd
Company number 09623631, registered in England and Wales
Registered office: Office 6, 251-255 Church Road, Benfleet, Essex, SS7 4QP
Trading address: The Cabin, Break Egg Hill, Billericay, Essex CM11 1EU
Email: chelmsfordfloorscreedingltd@gmail.com
Phone: 07496 292 245
What we collect and why
- Quote and contact enquiries. Your name, phone number, email address, project postcode, details about the job, and any plans or photos you upload. We use them to reply, prepare a quote and arrange the work. Lawful basis: steps taken at your request before entering a contract, and our legitimate interest in responding to enquiries.
- Customers. Contact details, site address, job details, quotes, invoices and payment records. Lawful basis: performing our contract with you, and our legal obligations (for example tax and accounting records).
- Reviews. If you leave a review on this website, your name, email address (never published), rating and review. We publish your name, rating and review after checking it. Lawful basis: your consent, which you can withdraw at any time by asking us to remove the review.
- Phone calls and emails. Whatever you choose to tell us, used to deal with your request. Lawful basis: legitimate interests.
- Website usage. We do not use analytics or advertising cookies on this website. Our web host keeps standard server logs (such as IP address and pages requested) for security and to keep the site running.
Who we share it with
We do not sell your information. We share it only where needed with: our website host and email provider, who store it for us; Google, which provides our email and business tools; our accountant and professional advisers; suppliers or subcontractors working on your job, where necessary; and authorities where the law requires. Some of these providers may store data outside the UK. Where they do, appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep it
- Enquiries that do not lead to work: up to 2 years, then deleted.
- Customer and job records: 6 years after the end of the tax year they relate to, as required for tax purposes.
- Published reviews: for as long as they are shown on the site, or until you ask us to remove them.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to have it transferred to you or another organisation, and to withdraw consent where we rely on it. Contact us using the details above. We will respond within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint, telephone 0303 123 1113.
Changes
We may update this notice. The latest version is always on this page.